Same Audio problem on a Sony KDL-52v5100 bought in Nov 09. HW-T650 Sound Bar No Sound Through HDMI Arch - Stuck on "TV SPEAK". Score 0. Sound Cuts Out or Noise is Heard from the Soundbar, Applicable Products and Categories of This Article, Sound cuts out or noise occurs wihile playing music on my earbud headphones. Works fine most of the time and then starts cutting out during play of disks, amazon prime video (from Blu-ray player) or from Amazon Prime UHD from TV). If your sound bar supports it, use an alternative connection such as HDMI or digital optical. You’ll still need to use the Scart or HDMI cable to connect to your TV, as these will provide the pictures. Access great movies, music and apps from your TV. This is obviously an issue with these TVs and the audio randomly cutting out. This can happen when you’re using a set-top box that isn’t directly connected to your sound bar. Check the following if the sound cuts out or noise is heard from the subwoofer or rear speaker of your HT-Z9F 3.1ch Dolby Atmos® Soundbar: Don't block the soundbar and the connected device. Sound returns when changing from HD to SD channels. I've read posts and replies saying to use a 3x1 or 4x1 digital optical switch to run all your devices directly through the switch and then out through the Playbar. Don't block the soundbar and the connected device. I noticed that the sound bar cuts out for a second here and there, … Check the following if the sound cuts out or noise is heard from the subwoofer or rear speaker of your HT-Z9F 3.1ch Dolby Atmos® Soundbar: Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, Website use T&CsTerms and conditions of salesPrivacy policy. Depending on the age of your box, you might need to either connect RCA cables directly to your sound bar (these are the red and white connectors on older models) or use digital optical (newer models) and, again, connect these directly to your sound bar. This should prevent your sound bar from going to sleep. Turn the, Your soundbar automatically selects the best channel for transmission when. This is an extra adapter that sits between your TV and your sound bar, and should eliminate noise. Follow these steps to try to resolve this issue: Turn off the Audio/Video (A/V) stereo receiver. If your sound bar has multiple input plugs on the back, make sure your sound bar is set to that input. Drops out around once a minute, but sometimes fine for a while. Change the settings to the audio connector you have chosen to connect to the sound bar, for instance optical or 3.5mm aux. There are two issues that could be root cause of such situation. Ideally, your TV and sound bar will support HDMI ARC (Audio Return Channel). Try a wired connection instead of wireless connection. Sound Cuts out for 1 second a few times per Hour HTZ9F 28/01/2021 by Ryan29 (USA) Verified Purchaser Have connected with an optic cable and eArc hdmi to a 950G 65" Sony TV, wired internet connection at 300 mbps, and still cuts out sometimes. Have submitted diagnostics 3370148. Whenever there is a quiet moment during a movie or video game or something, my TV’s audio (Vizio D series) cuts out, by which I mean that the background noise cuts out abruptly when there is a pause between conversation. If the audio sound is intermittent through one or more of your speakers when playing your stereo, there may be a problem with the connection or a problem with the speakers. The sound bar is … As a rule, cheap TVs and cheap sound bars don’t support this. If your Sky box/disc player/TV box is plugged directly into your sound bar, it’s possible for your sound to get ahead of the image on your TV. Ensure that your TV and other boxes aren’t outputting in surround sound, again by finding the audio settings menus and ensuring they’re set to either 2.0 or 2.1. Sound cutting out with Sony Soundbar HT-CT80. Yes No. The source doesn't seem to make much difference, but I have noticed programming on ABC seems to cut out more than anything else for some reason. I have a Samsung soundbar hooked up using an optical cable to my LG smart TV. There are a few simple solutions to this problem. Even if your set-top box is connected to your TV, and your TV is connected to your sound bar, sometimes this won’t be enough and you’ll need a direct connection instead. This is particularly important with digital connections such as HDMI and optical because not all sound bars can process some newer types of audio – for example, you might have a Blu-ray player that’s set to produce audio in the DTS:X format, but if your sound bar doesn’t support it you might not get any sound at all. Many newer models have a Night Mode that turns down certain noises that are more likely to disturb somebody sleeping in the next room. The sound is cutting out, totally random, for like 1-2 seconds. Alternatively, it’s also possible that your TV, set-top box, or disc player is outputting audio that your sound bar can’t use properly. Simply moving the 3.5mm cable can sometimes solve this issue. If so, that was happening to me for months when using ARC and thought it was my surround sound receiver. Some cheaper sound bars may only offer a 3.5mm audio input. I would further note, I did not update my firmware on the soundbar just yet. Buy a new cable and make sure it's HDMI 2.0 and that might solve your issue! For example, if your sound bar has multiple optical inputs, ensure you have selected the correct input on your remote control. Skip this step if unavailable. Not a significant problem per se, but it’s very annoying.