If connection is unsuccessful try the following: Perform a Z-Wave Device Exclusion (discussed elsewhere throughout the community) Perform a factory reset of the GE SmartSwitch (see below) Open Add a Thing. I had one of my switches stop responding last week. FYI, the Samsung Hub updates automatically, so no need to verify the software version. Depends on the GE switch model. Anyway, we’re off topic from this post, although interesting nonetheless. Thanks! If your switch plate is metal, try controlling with the plate removed…of course use common sense with live electricity. Your experience leads me to believe it is a wiring issue and not with the switch itself or the hub. Following your steps – basically, flipping the switch on/off multiple times (~6-10x) and it finally found it. Since this switch speaks on Z-Wave, we will need a hub to control it. Button Switch. I know, seems ridiculous, but if you can easily relocate and pair, that may be worth a try. Finally got it to excluded, but no luck getting it to repair to the new hub. Plug in your light strips or install your C by GE light bulbs in the sockets that will be powering them. JA43076. It’s not to say that ST, or any company, can back out of anything they say or do, it just seems very odd. I tried up-up-up-down-down-down a thousand times to no avail. Got it at least doing what a switch is suppose to do. First it is ~20% smaller and has a blue LED in the toggle when on…They are great. I put the hub into paring mode and the app just spins and spins – it never finds the switch. The SmartThings App, I believe, was part of the problem too…I run both An easy question. In my house the wires were the same color and switching them did the trick. Even with just line hot and neutral connected to the switch. But…I can not get it to connect by doing the general search or the manual search by choosing the brand and then which style. Know this last post was 18 months ago, but I’m in the same boat. I noticed that there is an “LED” but I have not been able to ever get it to light up. Had a hell of a time just getting this switch to exclude. I’m brought the hub within inches of the switch, still nothing. Just a generic switch. Nothing. You can use the Harmony mobile app to do this. Multi-switch compatible – The smart device operates perfectly on its own or seamlessly integrates into multi-switch setups when paired with GE-branded Z-Wave Add-on Switches. The switch doesn’t need the hub to manually work. You and I (and likely many others) are feeling the pain of lack of standardization across the industry and we are suffering the result of a large company (Samsung) buying a well performing small company and gutting the things that made them high value. Up until recently (I don’t know when for sure), arming/disarming was only done manually and then came along the ability to do this via mobile presence in the new app. Now for pairing. I suspect the problem is my stone house. I had to actually add a specific GE switch under the lighting section and when narrowed down to the type of GE switch and then it was discovered. In the end I wound up putting my old Securifi A+ hub into general exclusion, popping the air gap and pressing on/ off/ /on a few times. $33.95 . I have a couple other things including a motions sensor that are further away from the hub than this switch, so I don’t think distance is a problem. Yesterday I happened to kill the breaker to that room because I was replacing a separate outlet. GE Enbrighten Z-Wave Plus In-Wall Smart Fan Control, White. I will be using my Samsung SmartThings. Still not able to pair the toggle switch with it. C by GE On/Off Smart Switch wirelessly connects with other C by GE Smart Switches so you can control the same light fixture from multiple switches without a travel wire, even if the switches are on different circuits. After about the third or fourth try it finally connected. Easier to install Now I have had issues in the past successfully excluding the older 12xxx standard zwave devices. Press and hold the On/Off Button for at least 10 seconds, then let go. Find device 4. To make it easy to understand see the following process. Made for you - because we like, listen and stuff. I would recommend you try the revised switch from GE (v2.0). the GPS geofence awareness. This is an older levitron switch with only hot and line no neutral. During my recent installation I had to factory reset both switches twice. If I do a factory reset then add the device it pairs. Touch the Hub and select More Options ( ) Touch Z-Wave utilities and select Z-Wave exclusion. Setup account 2. All of mine are 14xxx and 26xxx z-wave plus models. will cause damage or result in improper. I would do a general exclusion first (put the hub in exclusion and turn the switch on/ off). the Classic and New version on a high-end Android phone (SuperFast WiFi chipset) am reasonably certain it has nothing to do with the phone. A GE Z-Wave In-Wall Smart Switch. Multi-switch compatible – The smart device operates perfectly on its own or seamlessly integrates into multi-switch setups when paired with GE-branded Z-Wave Add-on Switches. was the pigtail white jumper that came with the switch. I think I may invest some time into getting a Z-Wave and Zigbee radio for a raspberry pi and test signal range around the house. Sad, but, I will not digress. GE did a horrible job on the wiring instructions and reset procedure. Sounded like possible wrong wiring hookup. As it turns out I had to move the SmartHub to my wifi extender that is upstairs. Wait 5 seconds after the reset before putting the Dimmer Switch into pairing mode. JA55258. So, here are the super-easy steps- 1. You will need to reset those devices too and add them back into the C by GE app. The phantom switch which shows up in the wink switch list: I believe this is because when I pair the switch with wink, I'm actually pairing two zigbee devices. Note: A reset must be performed on each Dimmer Switch in 3- and 4-way configurations. Hours later I find this thread. Go to the GE on/off paddle switch and add it – I had to flip the light on about 5 or six times (about 10 seconds between each attempt) before it found the switch, so patience is the name of the game, I guess. Replay. And I did it in-place, with the HE and ST hub 50 feet away in many cases. If it is then good for you. You will have to turn the light on/off to get it to pair. When they sunset the Classic App they plan on making users set and disarm the alarm manually rather than via IF YOU ARE HAVING ISSUES WITH YOUR HUB FINDING THE GE-14292 SMART SWITCH, follow GE’s manual instructions and perform a factory reset of the SmartSwitch, after performing a Z-Wave Device Exclusion (discussed elsewhere throughout the community).