Once presented, Lowe’s will reissue a new gift card for the remaining balance. Lowe’s clearly states that appliances have a 30 day return/replace policy, after that you are under the manufacturer warranty and/or the extended protection plan from Lowe’s depending on if the protection plan started from date of purchase or picked up when the manufacturer warranty ended. The Extended Protection Plan protects your purchase from mechanical and electrical failure and gives you hassle-free service with NO deductible. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies … A manager instructed him to bring the appliance, which was covered under an … I found a number on their website to call but that would take a few days to get it I need it today. They usually tell you to go pound sand if they can't find you in the system even for a repair. 4 Lowe’s Return Policy Insider Hacks… Here are some insider tips and hacks to make their return policy work best for you. My GE Stacked Washer stopped working on 8/25 and I initiated a series of useless calls with Lowes. 1. We bought a refrigerator there and need the receipt due to a messy ordeal with my brother-in-law. Plan means this Plan, which is comprised of these terms and conditions and the Benefits Summary Page. Major Appliances. Enhance the manufacturer’s warranty on your lawn and garden purchase with a Lowe’s Extended Protection Plan. Call the hotline. I do not understand how Lowe's Service Advantage has been covering repairs, but doesn't already have the receipt info. I would be speaking with LSA and asking what receipt info past repairs were done under. I can't call them yet and would like to know. Does anyone know if lowes is able to reprint receipts from a year ago? Our local stores do not honor online pricing. This Protection Plan is a Joke. If you have recently purchased a plan, please allow 5 to 7 business days for your contract to be available on this website. Benefits Summary Page means the sales receipt that specifies Your covered Product, coverage terms and additional Plan You can go to customer service and see if they can look if up (each store can only look up receipts from their own store). In most instances, your receipt can be retrieved by using the original credit card, checking account number, MyLowe's card or by your phone number. Definitely for a replacement. The only way you can return a lost or stolen gift card is by presenting the original receipt. In either case, the associate should be able to provide the information needed from the receipt to process the extended warranty. When the dishwasher that Greg bought at Lowe’s broke down after a failed repair, he called up the store. Lowe's. If you have a Lowe's Protection PLUS plan and would like to view your contract, simply enter your Nine (9) digit plan number and ZIP Code below. Payment means a check or refund card based on the Retail Cost of Your Product. EPP means a Lowe’s extended protection plan. Prices and availability of products and services are subject to change without notice. If you purchased it at a local store, contact them and request a duplicate receipt. Need a copy of your receipt from Walmart? Do what reader Casey did. First of all, Lowe’s lost my protection plan information. If you purchased your appliances online, contact 1-800-455-3869 to request a duplicate receipt. If you paid by debit or credit card, they will look up your receipt and fax it to you. It can’t be over a year old though or you would have to try corporate to see if they can look it up. They did not show my protection plan was ever purchased because I bought the Washer online and it was not assigned to a store. 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